Privacy Policy

Introduction

At Pools Plus Solar, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your personal information in accordance with applicable laws and regulations.

Information We Collect

We may collect the following types of information from you:

  • Personal Information: This includes details such as your name, address, email address, phone number, and payment information.
  • Technical Information: We may collect information about your device, IP address, browser type, and browsing behavior on our website through cookies and similar technologies.
  • Transaction Information: Details about the products and services you purchase from us, as well as your payment history.

How We Use Your Information

The information we collect is used for the following purposes:

  • To Process Orders: We use your personal information to fulfill your orders, process payments, and deliver products and services to you.
  • Customer Service: Your contact information allows us to communicate with you, respond to your inquiries, and provide support.
  • Marketing: With your consent, we may use your information to send you promotional materials, special offers, and updates about our products and services.
  • Website Improvement: We use technical data to improve the functionality of our website and enhance your browsing experience.
  • Legal Compliance: We may use your information to comply with legal obligations and to protect the rights and safety of our business, employees, and customers.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that assist us in operating our website, conducting our business, or servicing you, so long as these parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal processes.

Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect your data. This includes secure servers, encryption of sensitive data, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and Correct Your Information: You can request access to the personal information we hold about you and ask for corrections if necessary.
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
  • Request Deletion: You can request the deletion of your personal information, subject to certain legal obligations we may have to retain it.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us understand how you interact with our website and allow us to tailor content and advertisements to your interests. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with the updated date.

Contact Us

If you have any questions or concerns about this privacy policy or the way we handle your personal information, please contact us at:

Pools Plus Solar
Phone: 08 9467 4221
Email: admin@poolsplussolar.com.au
Address: 226 Santa Barbara Parade, Quinns Rock, Western Australia 6030